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Jobs details

Switcher Product Specialist - Pre-Sales (Belgium, Liège)


Understanding Production Switcher role in the Television / Media creation industry. Technical bias that understands standards, formats and elements of a product. Understands the how the product elements are used (both technically and operationally). Identify and position the product offering for the global sales team and sales channels for commercial success.

Job Description

Close working with global account management and sales channel to understand application requirements to demonstrate appropriate Dyvi solution.
Support Sales Team through calls, visits and demonstration at Customer Sites and internal Offices etc.
Instrumental in the organization of demonstrations and equipment.
Close working with Product Management to enable good communication with Global Sales team and Sales channels.
Primarily provide technical and operational product information of product range to all commercial elements of the business.
Create and deliver effects supporting materials promoting the product and techniques.
Follow procedures that have been developed to provide effective customer responses.
Understand own and competitive product positioning in relation to the overall market place.
Record and analysis of product & system success. 
Help development Marketing materials relating to software functionality and product feature set.
Provide regular feedback to Product Management on market/competitor activities.
Refer post-sales issues to Customer service and highlight customer issues that have not been resolved satisfactorily
Where appropriate, complete relevant product training for both customers and internal sales / team
Support relevant exhibitions, roadshows, seminars, etc, incl. design, installation & support


Master degree or equivalent through experience
Previous experience as Product Specialist or Pre-Sales role in the broadcast industry (Television / Media production environment), with focus on switcher and live production, is desired
Good project management approach
Analytical mind, well organized, able to manage multiple tasks simultaneously and define priorities
Demonstrate a strong autonomy and self-confidence
Strong ability to work as part of a team or alone
Ability to work under pressure
Willing to travel worldwide on a regular basis
Excellent communication skills in English (written and spoken)
French and/or German are an asset


You will benefit from working in a friendly, lively environment having ambitious commercial objectives. Our dynamic and young team brings the best out of motivated potentials. In addition, you will receive a competitive salary and a range of other employee benefits.

Switcher Product Specialist - Pre-Sales


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