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Jobs details

Solutions Architect (USA, New Jersey)

Scope

The Solutions Architect collaborates closely with the sales and operations teams to build value propositions for EVS customers in the broadcast industry for their production of global live sporting and entertainment events.

The Solutions Architect works to understand the customer’s challenges and objectives, then build support for EVS’ proposed solutions by the customers’ technical decision-makers through compelling written and oral communications.

The Solutions Architect provides market feedback to the Markets & Solutions team with on-the-ground experience as a customer-facing expert.

Job Description

Overall, the successful candidate will demonstrate an enthusiastic and exceptional ability to:
  • Understand how to best champion EVS’s products and solutions to seize the opportunity vs the competition and/or status quo
  • Define solutions to address the opportunity; build support within EVS and also within the customer
  • Present a clear understanding of customer challenges and objectives, either directly in communications with the customer, and/or indirectly working through sales
  • Play a significant role in the customer engagement process, and work strategically with sales to build lasting customer relationships
  • Provide market feedback to the Markets & Solutions team with on-the-ground experience as a customer-facing expert
The day-to-day involves:
  • Elaborate solutions meeting customers’ requirements and needs, including drafting compelling presentations to capture a customer’s attention
  • Pitch solutions to customers alongside the sales manager
  • Organize and deliver demonstrations of products on customers’ premises and/or virtually via web conferences
  • Organize and deliver proofs-of-concept of proposed solutions on customers’ premises and/or virtually via web conferences
  • Draft system design and BOMs/quotations and provide technical support to complete sales proposals
  • Formulate and design/respond to tender requests
  • Master internal sales tools (CRM, AX) to aid the Sales team by building BOMs and quotations inside those tools
  • Manage hand-over to the Project & Support teams for live project implementation
  • Anticipate and define project phases, aligning to product development roadmaps when necessary, ensuring that deadlines can be met
  • Provide guidance to the Project and Test teams to develop proper testing protocols for any upgrades or implementations prior-to rollout to the production system, acting as a customer advocate
  • Ensure follow-up on the internal development of new products/features needed for sales opportunities with the support of Product Managers
  • Provide support at customer-facing events
  • Keep abreast of EVS product portfolio, new technology, market trends, business opportunities and provide internal feedback on competitive gaps
  • Provide constructive positive and negative product feedback
  • Present EVS solution concepts in public and industry settings in order to influence the market.

Profile

  • Minimum 5 years’ experience in the broadcast industry in a solutions architect or pre-sales or sales engineer role
  • Practical understanding of live production systems, including broadcast control systems and infrastructure
  • Strong working knowledge of ST-2110 architectures and solutions
  • Bachelor’s degree in Broadcast or Engineering
  • Strong broadcast and IT skills (AV, OS, network...)
  • Autonomous, able to plan and work independently, proactively, and able to take initiative
  • Able to meet tight deadlines and manage under pressure
  • Good communicator, at ease with clients, team player
  • Flexible and willing to travel
  • English mandatory; French and/or Spanish is a plus

Offer

You will benefit from working in a friendly, lively environment having ambitious commercial objectives. Our dynamic team brings the best out of motivated potentials. In addition, you will receive a competitive salary and a range of other employee benefits.
 
 
 
 

Solutions Architect

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