Training duration varies based on the selected applications and level of customization
English (other languages on request)
This training provides support engineers with the essential knowledge to operate, monitor, and troubleshoot VIA MAP end‑to‑end (E2E) workflows such as News, Sports Centers, Entertainment, MAM, and other key production environments.
It focuses on standard, production‑proven workflows that reflect real‑world customer use cases, emphasizing workflow behavior, monitoring, and operational support within a broadcast and Kubernetes‑based environment, rather than workflow design.
Support Engineers
Basic broadcast workflow understanding and signal routing
IP knowledge: Layer 2, Layer 3, Subnetting, Upper Layers, Multicasting, Gateways, DNS
Unix/Linux Operating System – Basic Shell Commands
Keycloak
Q&A session with EVS Global Support team
A more detailed course description is available here.