XT & XS-VIA Servers Tier 1 Technical Training

1 day

English (other languages on request)

This basic course is for engineers with on-the-field broadcasting experience that need to learn about the technology behind EVS servers.  Participants will be given an overview of the product (hardware and software) as well as detailed explanations on support procedures, monitoring possibilities. That overview will enable engineers to follow up end-users' issues by gathering relevant information, and to deliver Tier 1 support and escalate - f need be - to Tier 2 support engineers.

Technical managers and broadcast engineers

Some experience with the XT/XS-VIA server would be an advantage; a minimum knowledge of computer systems is mandatory.

• Introduction and presentation of the servers (key features, main specifications, differences between server families, solution introduction)
• Hardware description
       • Advance reliability features
       • Circuit boards overview
       • Back panel overview
       • General internal wiring
       • Description of the different boards and connectivity for video, audio, network, multiewer, …
       • XNet-SDTI & XNet-VIA network
• Server Operation and Software description
       • Starting up the server
       • Multicam setup menu description
• XHub-VIA v2 description
       • Specifications for XNet-VIA
       • Specifications for LiveIP
• LiveIP (IP Streaming)
       • Description of settings
• Diagnostics and basic troubleshooting
       • Description of the XNet Monitor capabilities
       • Description of the Server monitoring possibilities in the Multicam software
       • Description of basic media transfer troubleshooting possibilities
       • Description of the debug screens
• Description of Support procedures