AI Business Analyst

Scope

Your mission as a Corporate Digital Transformation Team is to sustain EVS business activities by monitoring business processes, managing corporate applications & data architecture, and contributing to key strategic projects. We are looking for a talented and dynamic functional analyst/ software architect to join the team.Your role will be to sustain the entire life cycle of corporate applications, including design, implementation, continuous improvements, and maintenance/support to keep the solutions aligned with business evolution.

Job Description

•    Accountable for the company's transversal business solutions; which includes their appropriate usage•    Propose roadmaps that ensure solutions' evolution and adequacy with the technologies.•    Challenges the business when a new structure and/or organization is needed to ensure higher efficiency in business processes and application usages.•    Accountable for the solution(s), roadmap, and complete lifecycle for which they are owners•    Ensure intake of internal client inquiries and categorize them to apply the most appropriate process (service requests, incident or problem requests, change requests, or completely new service requests or projects)•    Propose the most appropriate solution to business requests•    Improve existing applications•    Develops a new dedicated solution•    Adopt an SW solution available on the market•    Combination of the above solutions•    Identify product/solution opportunities and develop a business case that evaluates those opportunities•    When requested, prepare, configure and maintain solution(s) to sustain demo, training and support needs•    Support of the applications for which they are owners•    Ensure investigation, diagnosis, resolution, and hand-over or, if necessary, escalate the issue to another•    Follow up on SLA, issues, and risks in customer service; define solutions and/or temporary workarounds•    Create and maintain technical documentation in appropriate systems, as well as ensure periodic service-level reporting

Profile

• Bachelor’s degree in Computer Engineering or related Technology/Business-Oriented degree
• 3+ years of experience as a Business Analyst

The following experiences or knowledge are not mandatory and will be considered an asset :

• Working cross-functionally with various technical and business teams
• Previous involvement in complex IT projects Management (ERP implementation, CRM, ...)
• Working in a hybrid environment (Agile/Waterfall)
• The conception of data models/database schema. 
• UML diagrams and BPMN annotations. 
• Microservice architecture and API

Technical skills :

• Knowledge of the Microsoft environment - Dynamics 365, BI (SQL Server, SSIS, SSAS, SSRS, Power BI), ETL, Azure data factory, Power automate, and Power Apps - is a significant asset. 
• Background in Front-End (HTML/CSS/JS, ECMAScript 6, jQuery, React, Angular, Bootstrap, …) is plus
• Knowledge of O365, Atlassian JIRA, Confluence, and DevOps will ease the onboarding

Soft skills :

• Good analytical skills 
• Positive and problem-solving mindset
• Strong customer focus with the ability to manage expectations appropriately, constructively challenge requests and build long-term relationships with key stakeholders
• Ability to prioritize work efforts by balancing operational tasks with a longer-term strategic task
• Team player, autonomous & structured/organized
• Resilient & dynamic
• Aligned with EVS values: Innovation, Passion, Excellence, Agility, Accountability, Teamwork, and Customer Success

Languages :

• Fluent in English
• Knowledge of other languages is an asset

Offer

You will benefit from working in a friendly, lively environment having ambitious commercial objectives. Our dynamic team brings the best out of motivated potentials. In addition, you will receive a competitive salary and a range of other employee benefits.

Check out our website if you want to know more about why you should join EVS !