Business Process Analyst

Scope

Our mission as a Corporate Transformation Team is to sustain EVS activities by deploying Business process management, managing corporate applications, structuring and managing corporate data.   The Business process analyst role is to work in collaboration with the Business program manager to support the Business Process Management throughout the company.  

Job Description

The Business Process Analyst reports to the Business Program Manager.

He/she will process Modelling & Analysis: 

• Facilitate, support  AS IS discovery,  analysis workshop and design of TOBE processes
• Provide advice/guidance to process owners and experts
• Review processes prior to publication to ensure they follow agreed standards
• Challenge the AS IS and TOBE to improve efficiency
• Design clear and effective business process flows to ensure alignment and consistency across the organization

Process Framework & Methodology:

• Create and maintain consistent Process architecture and manage process dependencies
• Collaborate in writing and maintaining process standards and process creation rulebook
• Communicate actively process standards updates to Process Owners and Process Experts

Process knowledge & Ability

• Prepare and ensure all the training materials are of high quality and up-to-date
• Provide trainings to Process Owners, Process Experts, and Process users
• Ensure onboarding materials for new comers are relevant and up-to-date
• Support the onboarding of new comers

System Administration

• Follow-up Nintex releases,  identify improvements that could benefit to EVS and communicate them to the appropriate audience
• Manage Promapp users and security setup
• Manage process group structure and group stakeholders
• Provide answers to technical queries & liaise with Promapp for assistance

Communication

• Support awareness and adoption of BPM within the organization
• Contribute to communication activities
• Collaborate in maintaining BPM sharepoint pages

Profile

Technical skills:  

• At least 2 years of expertise in business process mapping and designing workflows
• Proficiency in analyzing and improving process efficiency
• Ability to process and analyze date, extracting actionable insights and building effective solutions based on the findings
• Knowledge in process mining is a plus

Soft skills: 

• Strong customers focus with the ability to manage expectations appropriately, constructively challenge requests and build a long-term relationship with key stakeholders  
• Excellent oral and written communication skills both in French and English  
• Strong analytical thinking with the ability to identify root causes, evaluate options, and recommend effective solutions
• Positive, pragmatic, and problem-solving mindset 
• Focused on quality, accuracy and consistency
• Team player who is autonomous, structured and organized
• Eager to learn and continuously evolve 
• Business acumen, with the ability to align processes with organizational goals and strategies
• Aligned with EVS values: Innovation, Passion, Excellence, Agility, Accountability, Teamwork, and Customer Success 

Languages:

• Fluent in French & English
• Knowledge of other languages is an asset

Offer

Becoming Part of the EVS Team not only means that you will receive a competitive salary in line with your skills and the market, but also a range of other additional wellness and healthcare benefits. Our flexible schedules and hybrid way of working (homeworking) policies will help you preserve your work-life balance. EVS will give you the tools to develop your skills and your career by giving you the opportunities of internal mobilities and a wide range of trainings. We encourage our motivated talents with a friendly, lively, and inclusive environment.Check out our website if you want to know more about why you should join EVS !