English (other languages on request)
This course provides the engineer with an introduction to the MediaCeption Prime solution, a global overview of its different components and a basic description of the different areas and applications of the user interface. It will also provide all information needed to enable the engineer to perform an installation/upgrade and configuration of the solutions’ components (IPD-VIA/XS-NEO) in the framework of the solution. And finally describe all tools that will enable the engineer to monitor, perform basic troubleshooting on the solution and report relevant information (e.g. logs) to the EVS technical support teams.
Technical managers and engineers in charge of the support of the solution.
A good understanding of computer systems and network
principles is required.
1. Course introduction and presentation of the training program
2. MediaCeption Prime solution introduction and operational overview
Presentation of the solution and its main components
Description of the XS-NEO video server’s key features
Presentation of the IPD-VIA Solution
Design and architecture
Presentation of the IPD-VIA Apps’ user interfaces, widgets and customizable layouts
Introduction to the VIA Apps and workflow design possibilities
Overview of the Applications and their main functionalities
3. Installation and configuration
Description of the installation procedures of IPD-VIA and XS-NEO
Description of the configuration possibilities of the solutions to enable the flexible ingest workflow:
Description of the configuration of services supporting the solution
4. Support, monitoring and troubleshooting
Description of the different monitoring interfaces in the platform console for XS-NEO (dashboard, health check of the system, metrics, docker status, version information)
Description of the different monitoring interfaces in the platform console for IPD-VIA (dashboard, docker status, services, version information)
Debugging tools: logs, kafka debugger, workflow window, remote connection, time reference, licensing and existing scripts
Explanations on some known issues and solutions
Description of reporting processes and tools (Customer Support Portal) in case of issues